Devices
IPTV on MAG
MAG set-top boxes use portal (MAC address) activation rather than a login. They're simple and stable once configured, but there's a small back-and-forth to set up.
MAG boxes (and STB-emulator clones) don't use a username and password. They authenticate by MAC address against a portal URL. That means a one-time step where you send us the box's MAC and we enable it.
Models
| Model | Notes |
|---|---|
| MAG 322 / 324 / 424 | Common, reliable for HD. |
| MAG 524 / 544 | Newer, faster, better for 4K. |
| MAG 254 / 256 | Older; HD only; still works. |
| Android "MAG-style" clones | May need STB Emulator configured with the portal — ask support. |
What you need
- The MAG box connected to your TV and to the internet (Ethernet preferred).
- The box's MAC address — printed on a sticker underneath, and shown in Settings → System settings → About.
- The portal URL from your welcome email.
Setup (overview)
- Send your MAC address to support. Wait for confirmation that it's enabled.
- On the box: Settings → System settings → Servers → Portals.
- Set Portal 1 name to anything (e.g. "IPTVSMART") and Portal 1 URL to the portal address we gave you.
- Save, then reboot the box (or Restart Portal).
- The channel list and guide load automatically.
Performance tips
- Ethernet. MAG Wi-Fi dongles are weak; a wired connection avoids most complaints.
- If the portal is slow to load, reboot the box fully (power off at the wall for 30 seconds).
- Keep the firmware updated from Settings → Software update — but only over Ethernet.
Common issues
| Symptom | Fix |
|---|---|
| "Portal not found" / blank screen | MAC not enabled yet, or a typo in the portal URL — re-check both |
| Works then stops after days | Firmware or DNS hiccup; reboot; set DNS to 1.1.1.1 in network settings |
| No EPG | Portal-based EPG can lag on first load; give it 10 minutes, then reboot |
| Buffering | Wire the box; check evening speed; see troubleshooting |
Ready when you are
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