Frequently asked questions

IPTVSMART is a subscription internet-television service. Instead of a satellite dish or a cable box, your live channels and on-demand library are delivered over your existing internet connection to an app on the devices you already own.

A stable 15 Mbps connection handles HD comfortably. For 4K we recommend 25 Mbps or more. A wired connection or 5 GHz Wi-Fi gives the smoothest experience, especially for live sports.

Most subscriptions are activated within about 5 minutes of payment being confirmed. Your login and a setup link arrive by email, and our team is on WhatsApp if you'd like to be walked through it.

Plans cover 1 to 5 devices watching at the same time. You can install the app on as many devices as you own; the plan tier sets how many can stream simultaneously.

Yes — a 24-hour free trial so you can test channel quality, your devices and your connection before you pay for anything. No card required.

Every plan is covered by a 7-day money-back guarantee. If the service isn't right for you, contact support within 7 days of purchase for a full refund. See the refund policy for details.

Amazon Fire TV, Samsung and LG Smart TVs, Android TV and boxes, Android phones and tablets, iPhone, iPad, Apple TV, Windows, macOS, Formuler and MAG set-top boxes.

Interac e-Transfer is the most popular option in Canada. We also accept major cards, PayPal, Apple Pay and Google Pay. Checkout is encrypted and we don't store card details.

Using an internet-television app is legal. You are responsible for ensuring you have the right to view the content you access in your province or territory. See our Acceptable Use Policy and Disclaimer.